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PRIVACY POLICY

Sarbo İç ve Dış Ticaret Limited Şirketi ("Company") is committed to protecting the privacy and security of your personal data with the utmost care. This Privacy Policy explains how the information you provide while using our website is collected, used, and protected.

1. COLLECTED PERSONAL DATA

When you visit our website and use our services, the following personal data may be collected:

  • Identity Information: Name, surname, date of birth, etc.
  • Contact Information: Email address, phone number, address, etc.
  • Payment Information: Credit card details, bank account numbers, etc.
  • Demographic Information: Gender, age, interests, etc.
  • Technical Information: IP address, browser type, operating system, visited pages, etc.
  • Other Information: Customer preferences, survey responses, feedback, etc.

2. USE OF PERSONAL DATA

The collected personal data may be used for the following purposes:

  • Service Provision: Processing your orders, providing products and services, completing payment transactions.
  • Customer Relationship Management: Managing customer requests and complaints, improving customer satisfaction.
  • Marketing and Communication: Informing about campaigns, promotions, and other marketing activities.
  • Analysis and Improvement: Enhancing website performance and user experience.
  • Legal Obligations: Responding to information requests as required by law and complying with legal regulations.

3. PROTECTION OF PERSONAL DATA

The Company takes necessary technical and administrative measures to protect your personal data. In this context:

  • Data Security: Security measures are applied to protect your personal data from unauthorized access, modification, disclosure, or destruction.
  • Access Controls: Personal data can only be accessed by authorized employees and service providers.
  • Encryption: Sensitive data, such as payment details, is protected through encryption.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to enhance user experience and provide personalized services. For more details on the use and management of cookies, please review our Cookie Policy.

5. SHARING OF PERSONAL DATA

Your personal data may be shared with third parties in the following cases:

  • Service Providers: Sharing with business partners and service providers for order processing and delivery.
  • Legal Requirements: Sharing with authorized public institutions as required by legal requests or legal proceedings.
  • Business Transfers: Data transfer in cases of mergers, acquisitions, or asset sales of the company.

6. STORAGE OF PERSONAL DATA

Your personal data will be stored for as long as necessary to fulfill the purposes specified in this Privacy Policy. Data that must be retained for legal obligations or legitimate interests will be stored in compliance with the relevant regulations.

7. YOUR RIGHTS UNDER KVKK

As a personal data owner, you have the following rights under the Turkish Personal Data Protection Law (KVKK):

  • To learn whether your personal data is being processed,
  • To request information if your personal data has been processed,
  • To learn the purpose of processing and whether your personal data is used in accordance with that purpose,
  • To know the third parties to whom your personal data is transferred domestically or internationally,
  • To request correction if your personal data is incomplete or incorrect,
  • To request the deletion or destruction of your personal data,
  • To request notification of corrections or deletions to third parties to whom the data has been transferred,
  • To object to any negative consequences arising from the analysis of your personal data exclusively through automated systems,
  • To request compensation if you suffer damages due to unlawful processing of your personal data.

To exercise these rights, you may contact us:

CONTACT INFORMATION

Your requests will be evaluated and concluded as soon as possible in compliance with KVKK and relevant legal provisions.

UPDATES

This Privacy Policy may be updated from time to time. Changes will take effect as soon as they are published on our website. We recommend that you regularly review the latest version of this policy.

Sarbo İç ve Dış Ticaret Limited Şirketi is committed to protecting the privacy and security of your personal data and takes all necessary technical and administrative measures in this regard.